Delivery Policy Terms and Conditions
Salon Connection will strive to despatch goods within 24 hours of receiving an order, however this can vary subject to stock availability, this does not apply to furniture orders. Times quoted are in good faith, but shall not be binding. The Seller can accept no responsibility for transport delays causing late delivery. Some furniture orders may take up to 6-8 weeks for delivery, or up to 14 weeks for special order items. Extra handling charge may be incurred for re-dispatched parcels.
Orders must be received before 12 midday Monday to Friday, to be delivered via express delivery (2-3 days) this does not include furniture orders. Extra surcharge will be charge for special weekend delivery if requested. Express delivery only applies to non-furniture items that are in stock. This does not apply to items that are sent direct from our supplier, or large or heavy items e.g. furniture. The Seller can accept no responsibility for transport delays causing late delivery. Express delivery is available to mainland UK only and usually takes 2-3 working days.
£5.95 plus VAT is the standard delivery charge for express delivery in most parts of the UK for non-furniture orders. Other areas will require a special delivery charge and will be quoted on request. This excludes any large or heavy items and furniture orders which carry a minimum £50.00 standard delivery charge.
Standard delivery charge will be £2.95 plus VAT, delivery should be expected between 7-10 working days, other areas will require a special delivery charge and will be quoted on request, these standard delivery dates cannot be guaranteed as we are reliant on Royal Mail, working days are classed as Monday to Friday 9am - 5pm.
Delivery times are quoted in good faith, we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries, delivery timescales are estimated as we are reliant on postal services. Orders placed online over £75, excluding VAT, to most parts of mainland UK have free delivery, excluding furniture orders. This excludes any large or heavy items. Free delivery over £75 does not apply to orders where a promotional discount has been applied and where furniture is being delivered.
Click & Collect Service
Salon Connection offer a click & collect service which is available in all stores; this service is only available Monday to Friday between the hours of 8am - 5pm - all click & collect orders must be paid for prior to collection and will be ready for collection within 2 hours of placing the orders. Any out of stock items will be order in for collection at their earliest possible convenience, anything we are unable to fulfil will be refunded via the website and not instore.